Table of Contents
Foreword
Chapter 1: Introduction
Chapter 2: Benchmarking
Chapter 3: Aligning Job and Workplace Benchmarks
Chapter 4: Personalities
Chapter 5: Behavioral Profiling
Chapter 6: Sales Personalities
Chapter 7: Sources of Recruits
Chapter 8: Reading a Résumé
Chapter 9: Background Checks & References
Chapter 10: The Interview
Chapter 11: Skills Testing
Chapter 12: Letting a Candidate Down